MCI Service Center - Des Plaines, IL

RELYONTHEBEST SERVICE CENTER DesPlaines, Illinois MCI Sales and Service Center 200 East Oakton Street Des Plaines, IL 60018 USA Our hours of operation are M-F: 7:00 a.m. to 7:30 p.m. For 24/7 technical support and roadside assistance call: (800) 241-2947 EXCELLENT service takes an EXPERT Team For that extra mile, we provide: • Alignments and suspension services • Complete warranty and recall work • DOT inspections • Oil sample analysis • A loaner pre-owned coach on a limited basis** We take good care of your drivers: • Our comfortable drivers’ lounge offers Wi-Fi, TV, beverages and restrooms u Fixed Right the First Time u Accurate Estimates u 6-Month Parts and LaborWarranty Our Commitment If we should fail to meet any of these standards, your next service will include a free oil change .* Save Time andMoney! Our Fleet and Coach Maintenance Agreements offer an economically viable solution to keep your coaches in compliance, up to date, and rolling with maximum up-time, with: • Full mechanical, maintenance and repair work • Maintenance record management • Substantial discounts on parts and labor rates For Service/Parts call: 847-285-2000 or Chris Holtz, Service Advisor: 847-285-2126 Steve Carney, Day Shop Supervisor: 847-285-2156 Marcos Lopes, Night Shop Supervisor: 847-285-2170 Darrin Thorpe, Parts Supervisor: 847-285-2190 Nick Caudill, Parts Specialist: 847-285-2184 Jorge Beccera, Parts Specialist: 847-285-2188 Francisco Ortiz, Parts Specialist: 847-285-2189 Mark Heldt , MCI Service Center Manager Office: (847) 285-2192 Mobile: (847) 630-9930 Email: servicecenterIL@mcicoach.com

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